Trust & Legal
Trust Centre
Plain answers about who runs EloForge, how we protect your data, and how our AI stays honest about engine analysis.
Effective 7 August 2026 · Last updated 7 August 2026
Trust checklist
What we stand behind
Each pillar links to the detail — no theatre, just the commitments behind EloForge.
- UK Registered CompanyObsidian Dynamics Limited, registered in England and Wales.
- HTTPS EverywhereTraffic to EloForge is protected in transit with TLS.
- Secure AuthenticationHttpOnly sessions, hashed passwords, optional OAuth.
- Stripe PaymentsCard data is handled by Stripe — we never store full card numbers.
- Your Games Remain YoursYou own your PGNs and uploads. We process them to coach you.
- Delete Your Account AnytimeRequest deletion and we erase account data we control.
- AI Explanations Backed by Engine AnalysisStockfish calculates. AI explains — it does not invent evaluations.
- Security Vulnerability DisclosureReport issues responsibly to security@eloforge.io.
- Privacy-First DesignUK GDPR framing, clear purposes, and minimal necessary data.
Explore by topic
- SecurityEncryption, auth, infrastructure, and incident response — at a safe level of detail.
- PrivacyWhat we collect, why, your rights, and how to delete your account.
- ComplianceUK company registration and UK GDPR framing for a SaaS coaching product.
- Data ownershipYour games stay yours. We process them to coach you — not to sell a dataset.
- AI transparencyStockfish calculates. AI explains. Evidence first — never invented evaluations.
- Platform statusNo public status page yet — operational updates via support when needed.
- BackupsRoutine database backups and recovery planning for continuity.
- Responsible disclosureFound a vulnerability? Tell us privately so we can fix it before it is abused.
- ContactSupport, privacy, and security inboxes — plus full company details.
Compliance
EloForge is operated by OBSIDIAN DYNAMICS LIMITED, a company registered in England and Wales (Company No. 16663833). We design our privacy practices around UK GDPR and the Data Protection Act 2018. Formal certifications (for example SOC 2) are not claimed here — we prefer accurate statements over badge theatre.
Data ownership
Your uploaded games (PGNs and related analysis inputs) remain yours. We process them to provide coaching — reviews, lessons, Player DNA insights, and progress. We do not sell your game database. See the Privacy Policy for retention and deletion.
Platform status
We do not yet publish a third-party status page. If something is degraded, we will communicate via support@eloforge.io and in-product notices where practical.
Backups
Production databases are backed up on a routine schedule with recovery procedures for continuity. Backups are access-controlled and used for restoration — not as a marketing analytics lake.
Company
OBSIDIAN DYNAMICS LIMITED
- Company No.
- 16663833
- Registered in
- England and Wales
- Registered office
- Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
EloForge is a product of OBSIDIAN DYNAMICS LIMITED, registered in England and Wales (Company No. 16663833).
EloForge is a product of OBSIDIAN DYNAMICS LIMITED, registered in England and Wales (Company No. 16663833).
Questions? Contact us · Trust Centre